FAQs
What is the processing time for orders?
We process orders within 1-3 business days. Once your order is shipped, you will receive a confirmation email with tracking details.
Do you offer international shipping?
Yes, we ship internationally to select countries. Shipping rates and delivery times vary depending on the destination. Any customs duties or fees are the customer’s responsibility.
Can I return or exchange an item?
We accept returns and exchanges within 30 days of delivery, provided the items are unused, unworn, and in their original condition. Please check our Refund Policy for more details.
What if my order arrives damaged?
If your order arrives damaged, please contact us within 7 days of delivery at [Insert Email Address] with photos of the damaged item and packaging. We’ll work with you to resolve the issue promptly.
How do I care for your products?
Our apparel is best cared for by washing in cold water and drying on low heat. Specific care instructions are included on product tags or descriptions.
Do you offer custom or personalized products?
At this time, we do not offer custom or personalized products. However, we’re always adding new designs, so keep an eye on our latest collections!